Business Communication for Audit Process -myassignmenthelp.com

Question: Discuss about theBusiness Communication for Audit Process. Answer: Objectives and background Description of the audit process An audit was conducted in the data management company named Data Solutions that is located in Brisbane. The company has many other branches in other parts of the country like Melbourne and Sydney. The company laid the focus on the communication process. The company had poor system of external as well as internal communication. The company focused on the significance of the communication in terms of cost effectiveness and efficiency of the employees. The internal communication includes the training of the employees, the designing of the programs that can improve the communication of the management with their employees. This further includes the feedback session of the employees and valuing the feedbacks of the employees. The specific purpose The purpose of the audit process is making a better system of communication between the management and the employees. This would build a strong infrastructure within the organization. The aspects that were included in the external communication were the marketing, promotion of the software products. Both the internal and the external process of communication have been focused on the process of audit. General purpose The general purpose of the audit process is to achieve the goals of the organization as well as the goals of the individuals. Problems Before conducting the audit it was noticed that there were several issues: Problem one The method of communication was not well defined and the employees found difficulty in selecting an appropriate forum to convey their issues to the management. The problem was witnessed not while communicating with the management but also with the target audience. The employees had confusion between the traditional form of communication and the digital form of communication. They wanted a platform to communicate with their audience. Problem two The other issue that was serious was the poor system of internal communication. The network was poor and it was a serious problem. The employees ignored some groups and some important audiences and all this happened because of the poor system of network. They were not able to concentrate on some serious issue and deal with the issues of the audiences. The poor communication system was due to the poor system of network. Problem three There were many meetings that were held in the organizations and those were useless. The meetings turned out to be absolute waste of time and they had no significance in the organization. The meetings failed to reach out to the audiences and to the employees of the organizations. There was no effort on the part of the organization to make it reach to the employees and the audiences who are attached to the organization. The problem analysed the difficulties that were faced on the importance of holding an effective form of communication within the organization. The audit has been conducted for this particular reason. The communication is aimed towards making the employees realize about their goals and their actions that would make them achieve their personal as well as the goal of the organization. The improvement of the employees has a direct influence on the development of the organization. This is the reason the individual goal should be high. A good and well structured communication process would make the individuals achieve their goal and would lead the organization towards a better position. Three major problems have been highlighted in the communication audit process. The primary problem faced by the employees is the problem of selection of a proper form of communication. This includes the confusion between the digital form of communication and traditional form of communication. The qualitative significance of the problem would include making the communication effective by using a different means of communication. The company can head towards the increase of 10 percent sell of the data management software per month. This would lead to the positive impact of the company in terms of both quantity and quality. The second issue was the poor network. The poor network made dir difficult for the employees to reach the audience and communicate with the audience. The company faced negative impact for the poor internal communication system. The failure in the management of the internal communication within the system makes the company experience a setback. The qualitative significance of the issue would include making the system of communication effective by using the different medium of communication. In terms of the quantity issue it can be solved by increasing the sale 30 percent more. The third problem includes the meetings that have no worth. The company was not a huge-sized company and this is the reason the communication between the employees and the dignitaries could be in a closed circle. In order to make it huge the company should improve their communication system. The communication system should be a two-way communication system, this is the qualitative significance. The quantitative significance would include the growth of 100 percent within a year. Actions steps to solve the problem a) In order to overcome the problems the company is required to circulate the google forms that would included the feedback from the employees that should be taken into consideration by the management. The identity of the employees should be kept a secret and it should not be revealed in front of all. b) They should be trained to use all methods of interaction, the traditional method as well as the digital method. The training that will be delivered to the employees must include the practical understanding of the methods of communication. finally the employees should be encouraged to do their job and they should be motivated by the management. They should indulge in direct conversation with the authority and any issue should be directly communicated to them. This would make the employees feel comfortable. A proper agenda of work should be created before performing these actions. Closing The memo was intended to plan an effective process of internal as well as external communication that can be helpful for the employees. This would benefit the employees as well as the organization. This would create a good reputation of the company and they would be able to experience a huge amount of revenue. This would also make the working environment better. It is extremely important to have a good working environment as it beneficial for the organization as well as for the employees. We will be happy to address any of your queries. For further assistance, the details are provided below. Call-9038008023 Mail- def.897@gmail.com